Need help at the festival?
Save this page. Screenshot it. Stay safe.
Festivals are incredible, but things can go sideways. If you or someone in the Fam is in trouble, use this page before you need it.
Emergency first
Save this before you need it.
Emergency contacts
If you are in danger, call emergency help first.
SOS Hotline
+31 (0)6-84367089 — Misha van Haaren, available 24/7 during the festival.
Campsite Office
Check the info board at your campsite entrance on arrival.
Medical help
Look for first-aid posts on-site. They are marked on the festival map and staffed 24/7.
Embassy info
Locate your country’s embassy if you need consular assistance.
If you are lost, overwhelmed or separated
Stop moving if you can. Message the Fam group, contact an Admin and share your campsite, nearest landmark and battery level.
What to send
Your name and country
Your campsite or nearest landmark
Who you are with or who you lost
Your phone battery level
Need urgent help?
If you are in danger, call the SOS hotline or local emergency services first.